Any Question, Please donot hesitate to contact us, we would answer you at the first time,
Shipping and Taxes Customs Duty Information:
We always keep more than 98% styles in stock, this enables us to send out your order packages in 2-3 days as soon as receiving your orders and payment.
We ship to worldwide,US,CA,EU,RU,AU,NZ,IL is our main market,all orders would be sent from China Origin at present
Usually there is taxes, duties for express shipping parcel such as DHL, Fedex,
and for most countries,the Customs would release the post mail by free, the post mail including air post mail, ePacket, Deutsche Post Shipping Ways
And we use following different shipment methods to delivery the parcels,since every country has their own Customs Rules, you could consult your local trading companies and test different shipping ways to find one best shipping way for you.
Please Leave your Importing Taxes Number such as EORI,EIN,SSN,VAT,GST,RFC in your order if possible, this is great help to pass through your customs for your parcel
Especially for customers from EU countries, the EORI number is necessary for your parcel delivery.
1. We usually use DHL to express your parcel to your door,DHL would clear your customs by themselves,and if there is importing taxes, the buyer should be Responsibility and pay your parcel importing taxes which charged by the buyer's Customs
2. Fedex/UPS/TNT/Toll is similar to DHL, the shipping cost is cheaper than DHL, while the delivery time is longer than DHL
3.By Toll to Australia
1)Toll is the largest local Australia Express Company
2)Toll would express the parcel to your door in about 7-10 days
3)Toll could not delivery to PO Box Address
4)Toll Tracking web is, https://ws01.ffdx.net/toll/login.aspx?stid=toll
5)Toll Australia Local Service Phone is, 131531
4. Russia is Special, DHL/FedEx/UPS/TNT/Toll has no way to pass RU Customs, only Air Post Mail & EMS & ePackt to Russia available to Russia, all of these 3 shipping is delivery by Russian Post office.
5. Also Suggest Brazil Argentina Customers choose Air Post Mail shipping way to pass through your customs
6. You could use the shopping cart to get exact total cost, the shipping cost would be shown separately, just inputting your country and zip code
7. It is better to leave your Company Name and Tax Number together in your order, which is better to fast pass through your Customs for most countries, especially by Commercial Express Shipping such as DHL Fedex UPS TNT
8. Express Shipping Way such as DHL/Fedex/UPS/TNT/Toll could not delivery the parcel to any PO Box Address, so Please leave your Physical Address together in your order
9. For large quantity orders (over 3000 pcs),you could choose cheapest sea shipment,please contact us.
10.*Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility.
11. Air Post Mail
a) Ship Worldwide by Post Offices
b) No more than 2 kg Per Mail, we would Break your order into several air post mails if total weight is higher than 2 kg
c) Delivery time is about 15-25 days for most countries, while for Russia, Brazil and some countries, the delivery time is much longer, about 45-60 days, even longer
d) Delivery time is based on your customs checking and post office working, easily delayed and usually delayed in some special period such as Christmas Selling Time and so on
so if your mail has uploaded into post office website, this means it is in shipping status, please do not ask us to check your mail again and again
e) Air post mail is Registered Mail, you could trace it by Post office website, but it is not express mails, Post office website would not show every day's details
f) Usually for most countries, Air post mail would be released by your customs free, No Importing Taxes and No Customs Fees, you could consult your local customs office to check this
12. By ePacket To US CA UK FR NO AU RU IL UA SA
a) ePacket has the Priority to be done compared with Air Post Mail,in normal situations, the post office would ensure to delivery the ePacket Mail in 10-15 days
b) there is also 2 kg limit on weight for per ePacket Mail,so,the big order would be spilited into seveal ePacket Mails same as Air Post Mail.
c) you could trace ePacket mail by your country post website, for US customer, could traced the parcel by USPS.com
d) ePacket is one of post mail, usually there is no customs fee, taxes and duty in your country
13. By Deutsche Post
a) Deutsche Post Registered Mail is delivery by Germany Post Office and your country post office
b) Deutsche Post Mail ship to worldwide
c) The delivery time by Deutsche Post mail is faster than Air post mail for some countries, especially for Germany and other Europe countries such as UK, FR, NO, ES, CH .....
d) Deutsche Post Mail is one of Air Post Mail, there is limit on per parcel, and also usually no taxes duties through your customs
e) Deutsche Post Mail could be traced by DHL website, http://webtrack.dhlglobalmail.com/?locale=en-US
14. By Sea Shipment to your Seaport
a)Sea shipment is fitting for large order, the cost is based on your order Volume and charges by Per CBM
b)Usually 1 CBM could hold about 3600-4000 pcs Buckles
c)The delivery time to your Seaport is about 30-45 days
d)Your payment paid to us includes the goods cost and the shipping cost to your seaport,The Buyer needs to find one broker to help you to clear the goods importing process with your Customs
e)The Buyer needs to pay your importing and customs taxes fees and catch the goods to your address by yourself
f)Usually we choose Electricity bill of lading for you
15. Please contact us by Email or Live Chat if you donot want to use present shipping ways and would like to choose other shipping methods.
Refund, Returns and Cancellation Policies:
We are not responsilbe for any custom duty or import tax.
There is 14 days refund time on bad quality or wrong styles after getting your packages,(Not refund the shipping cost from us to you if you let us delivery parcels to you)
Buyer is responsible for all return shipping charges,
You could change or cancel your orders before your completing your payment to us.
Frequently Asked Questions:
1. Whether the image on website is real product pictures?
Yes, All of the images here is photos of real products.
2. What is the material for your products?
We usually produce by zinc alloy,stainless steel,brass,titanium,aluminume.No gold or 925 silver.
3. Whether your products is Lead free?
Sure.Both products material and Plating is lead free.
4. What is the MOQ per order?
Bucklestock is one wholesale on line store, The order minimum only $100 , or 50pcs belt buckles, mix styles order is welcomed and there is no minimum per item.
5. Would you accept custom design accessories?
Yes, Custom design orders is welcomed, 3D Sculpting Artworks would be approved before makeing the steel moulds.
6. How to place orders?
You could place your orders by shopping cart or send emails directly to us.
7. Would you offer great disounts for large quantity orders?
Sure, Please send emails to us for details.
8. Do you Ship Worldwide?
Yes, we Ship Worldwide by DHL expressing or Parcel Post.
9. What is the details for DHL expressing, SAL Parcel Post and SEA Parcel Post?
1) the delivery time is different, DHL, 3-5 business days, SAL Parcel Post, 25-35 days, SEA Parcel Post, 1.5-2 months
2) DHL has much stonger ability to pass customers'country customs than Parcel Post.
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